RBI Guidelines Ensure Multilingual Customer Communication, Quicker Grievance Redressal: Minister

Zee News Reinforcing this requirement, the RBI, through a letter on September 30, 2024, reiterated that all customer communications must invariably be issued in a trilingual format — Hindi, English, and the relevant regional language — to ensure transparency, clarity, and convenience for all, the Minister said further. https://ift.tt/o0rhc7J August 12, 2025 at 06:08PM Reinforcing this requirement, the RBI, through a letter on September 30, 2024, reiterated that all customer communications must invariably be issued in a trilingual format — Hindi, English, and the relevant regional language — to ensure transparency, clarity, and convenience for all, the Minister said further.

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